Compliance Policy

Effective Date: February 11, 2026

1. Regulatory Compliance Commitment

TRUESIP USA LLC is committed to full compliance with all applicable federal, state, and local telecommunications regulations. We maintain policies and procedures to ensure our services meet regulatory requirements and industry best practices.

2. FCC Compliance

TRUESIP complies with Federal Communications Commission (FCC) regulations, including:

  • Call authentication and STIR/SHAKEN implementation requirements
  • Robocall mitigation obligations
  • CPNI (Customer Proprietary Network Information) protection rules
  • Emergency services (911/E911) interconnection standards
  • Record-keeping and reporting requirements

3. STIR/SHAKEN and Call Authentication

TRUESIP implements STIR/SHAKEN call authentication protocols to combat illegal caller ID spoofing and robocalls. We require our partners to support these standards and maintain proper call attestation practices.

4. Anti-Fraud Measures

TRUESIP maintains comprehensive anti-fraud procedures:

  • Real-time traffic monitoring and analysis
  • Anomaly detection and alerting systems
  • Coordination with industry fraud databases and traceback consortia
  • Immediate response protocols for suspected fraud or abuse

5. Partner Compliance Requirements

All TRUESIP customers and partners must:

  • Maintain valid business licenses and telecommunications authorizations
  • Implement Know Your Customer (KYC) procedures for their own customers
  • Comply with TCPA, TSR, and other consumer protection regulations
  • Provide accurate caller identification information
  • Respond promptly to compliance inquiries and traceback requests
  • Implement traffic filtering to prevent illegal or fraudulent calls

6. Traffic Monitoring and Analysis

TRUESIP monitors all traffic for compliance, quality, and fraud indicators. We reserve the right to block or terminate traffic that violates regulations or our policies.

7. Traceback Cooperation

TRUESIP cooperates fully with legitimate traceback requests from regulatory authorities, law enforcement, and industry traceback consortia such as the Industry Traceback Group (ITG).

8. Data Security and Privacy

TRUESIP implements appropriate technical and organizational measures to protect customer data, call detail records, and network information in compliance with applicable data protection laws.

9. Reporting and Documentation

TRUESIP maintains comprehensive records as required by FCC regulations and provides reporting to customers as specified in service agreements.

10. Policy Updates

This Compliance Policy is reviewed and updated regularly to reflect changes in regulations, technology, and industry best practices. Material changes will be communicated to customers.

11. Violations and Enforcement

Violations of this Compliance Policy may result in immediate service suspension or termination. TRUESIP reserves the right to report violations to appropriate regulatory and law enforcement authorities.

12. Contact

For compliance-related questions or to report suspected violations:
TRUESIP USA LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
Email: [email protected]
Phone: +1 (505) 376-1293